Technical Brief | We Fed 1,800 Web Pages into the Knowledge Base, and Then...
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2025-05-28Two weeks ago, the "SENTINEL Product Selection Assistant" officially launched, and it has already received enthusiastic feedback from numerous customers for its intelligent and convenient selection experience.
Many users shared that what once required flipping through manuals and multiple consultations can now be completed with a single sentence, significantly improving work efficiency.
To better serve our customers, we have performed a comprehensive system upgrade, expanding the knowledge base and enhancing selection accuracy and response speed.
Using the system is incredibly simple. Just follow the “SENTINEL” WeChat official account, click the "Selection Assistant" in the bottom menu or use the link pushed by the system. You can also scan the QR code below to immediately launch the mini program and start your smart product selection journey anytime, anywhere.
Major Knowledge Base Upgrade: Now Covering Nearly 1800 Official Website Pages
The highlight of this upgrade is the iteration of the knowledge base. The "SENTINEL Product Selection Assistant" now integrates nearly 1,800 pages from the SENTINEL official website, covering almost all current product technical parameters, usage instructions, accessory models, and typical applications.
Whether it's communication modules, IO-Link masters/slaves, sensors, or connectors, users can now conduct accurate searches directly within the assistant.
By deeply integrating product data resources, the system can quickly and precisely return relevant product information, eliminating issues caused by fragmented or outdated information.
Engineers can access the knowledge base anytime, anywhere, without the need to consult thick product manuals or wait for human support—greatly improving project efficiency.
Accurate Accessory Recommendations: Complete Product Selection with Ease
In addition to product body information, the upgraded system now boasts a key new feature—automatic recognition and recommendation of accessory models.
In industrial automation, accessories such as connectors and mounting parts are often essential.
Previously, users had to search separately or repeatedly confirm details. Now, with just one input, the assistant proactively suggests compatible accessories, ensuring product completeness and compatibility.
Additionally, device description files for various modules and IO-Link sensors are more easily accessible via download links.
Conclusion: More Than a Tool, It's Your AI Assistant
This iteration of the "SENTINEL Product Selection Assistant" is not just a functional upgrade—it's a conceptual evolution.
It’s no longer a static tool for looking up data but an intelligent, interactive, and evolving platform capable of decision-making.
In the future, with continuous improvements to the mini program, we aim to introduce voice interaction, image recognition, and other innovative technologies to create an interaction experience that better suits engineers' habits.
With ongoing user feedback, we’ll continue to enhance algorithm capabilities, offering all-in-one support from product selection to technical consultation and after-sales service.
Customer Support & Service
For more information about SENTINEL products, please contact our sales team or call us at 022-83726972.
You can also visit our official website at www.sentinel-china.com. The website provides comprehensive product information, selection manuals, CAD and Eplan files, configuration files, and tutorials to ensure users have easy access to everything they need.
We have a professional technical team ready to deliver customized support and efficient after-sales service, ensuring every customer's interests are fully protected.
Many users shared that what once required flipping through manuals and multiple consultations can now be completed with a single sentence, significantly improving work efficiency.
To better serve our customers, we have performed a comprehensive system upgrade, expanding the knowledge base and enhancing selection accuracy and response speed.
Using the system is incredibly simple. Just follow the “SENTINEL” WeChat official account, click the "Selection Assistant" in the bottom menu or use the link pushed by the system. You can also scan the QR code below to immediately launch the mini program and start your smart product selection journey anytime, anywhere.
Major Knowledge Base Upgrade: Now Covering Nearly 1800 Official Website Pages
The highlight of this upgrade is the iteration of the knowledge base. The "SENTINEL Product Selection Assistant" now integrates nearly 1,800 pages from the SENTINEL official website, covering almost all current product technical parameters, usage instructions, accessory models, and typical applications.
Whether it's communication modules, IO-Link masters/slaves, sensors, or connectors, users can now conduct accurate searches directly within the assistant.
By deeply integrating product data resources, the system can quickly and precisely return relevant product information, eliminating issues caused by fragmented or outdated information.
Engineers can access the knowledge base anytime, anywhere, without the need to consult thick product manuals or wait for human support—greatly improving project efficiency.
Accurate Accessory Recommendations: Complete Product Selection with Ease
In addition to product body information, the upgraded system now boasts a key new feature—automatic recognition and recommendation of accessory models.
In industrial automation, accessories such as connectors and mounting parts are often essential.
Previously, users had to search separately or repeatedly confirm details. Now, with just one input, the assistant proactively suggests compatible accessories, ensuring product completeness and compatibility.
Additionally, device description files for various modules and IO-Link sensors are more easily accessible via download links.
Conclusion: More Than a Tool, It's Your AI Assistant
This iteration of the "SENTINEL Product Selection Assistant" is not just a functional upgrade—it's a conceptual evolution.
It’s no longer a static tool for looking up data but an intelligent, interactive, and evolving platform capable of decision-making.
In the future, with continuous improvements to the mini program, we aim to introduce voice interaction, image recognition, and other innovative technologies to create an interaction experience that better suits engineers' habits.
With ongoing user feedback, we’ll continue to enhance algorithm capabilities, offering all-in-one support from product selection to technical consultation and after-sales service.
Customer Support & Service
For more information about SENTINEL products, please contact our sales team or call us at 022-83726972.
You can also visit our official website at www.sentinel-china.com. The website provides comprehensive product information, selection manuals, CAD and Eplan files, configuration files, and tutorials to ensure users have easy access to everything they need.
We have a professional technical team ready to deliver customized support and efficient after-sales service, ensuring every customer's interests are fully protected.
